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Can they shut me off in New Jersey?
Short answer · Winter Termination Program · November 15 – March 15
From November 15 through March 15, New Jersey's Winter Termination Program protects some customers from having water, wastewater, gas or electric service shut off. Qualifying groups include recipients of Lifeline and federal home energy assistance (LIHEAP). Call your utility to ask for protection.
Who is protected
Specific groups listed by the NJ Board of Public Utilities, including Lifeline Credit and LIHEAP recipients.
What to do in the next 48 hours
- Call your utility and ask for Winter Termination Program protection.
- Apply for LIHEAP/USF (applications accepted October 1 – June 30 while funds last).
- Questions the utility can't answer: NJBPU at (800) 624-0241.
- Still stuck? Contact the New Jersey Board of Public Utilities (free).
Not yet verified
- The full list of eligible groups is on the NJBPU page. Only the first two are summarized here.
Frequently asked questions
Can my utility shut off my heat in New Jersey during winter?
From November 15 through March 15, New Jersey's Winter Termination Program protects some customers from having water, wastewater, gas or electric service shut off. Qualifying groups include recipients of Lifeline and federal home energy assistance (LIHEAP). Call your utility to ask for protection.
Who is protected in New Jersey?
Specific groups listed by the NJ Board of Public Utilities, including Lifeline Credit and LIHEAP recipients.
What should I do first?
Call your utility and ask for Winter Termination Program protection.
Official sources
Last verified: . This is general information, not legal advice. Rules change, so confirm with your utility or state commission.
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