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Can they shut me off in Wisconsin?
Short answer · Winter moratorium · November 1 – April 15
From November 1 through April 15, Wisconsin utilities generally cannot disconnect an occupied home for nonpayment if the service provides or affects the home's primary heat (PSC 113.0304). This applies to all occupied residences, not only low-income households.
Who is protected
All occupied residences where the utility service is, or affects, the primary heat source.
What to do in the next 48 hours
- Even with protection, call your utility and ask for a deferred payment agreement so your balance does not grow.
- Apply for Wisconsin Home Energy Assistance (WHEAP).
- If you were disconnected before winter, ask the utility about reconnection.
- Still stuck? Contact the Public Service Commission of Wisconsin (free).
Frequently asked questions
Can my utility shut off my heat in Wisconsin during winter?
From November 1 through April 15, Wisconsin utilities generally cannot disconnect an occupied home for nonpayment if the service provides or affects the home's primary heat (PSC 113.0304). This applies to all occupied residences, not only low-income households.
Who is protected in Wisconsin?
All occupied residences where the utility service is, or affects, the primary heat source.
What should I do first?
Even with protection, call your utility and ask for a deferred payment agreement so your balance does not grow.
Official sources
- Wis. Admin. Code PSC 113.0304, Cold weather disconnections
- PSC of Wisconsin: Utility Customer Bill of Rights
Last verified: . This is general information, not legal advice. Rules change, so confirm with your utility or state commission.
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